Question 1

What are Broadband Facts/Labels?

Accepted Answer

Broadband Labels are designed to provide clear, easy-to-understand, and accurate information about the cost and performance of high-speed internet services. The labels are modeled after the FDA nutrition labels and are intended to help you comparison shop for the internet service plan that will best meet your needs and budget.

Internet service providers that offer home, or fixed, internet services, or mobile broadband plans are required to have a label for each service plan they offer.

Question 2

What do I need to know about Internet speeds with BVC Broadband?

Accepted Answer

We want to make certain you enjoy all of the benefits offered by BVC Broadband’s fiber-fast speeds! Our engineers and technicians have put a lot of work into designing systems to help deliver that fiber-fast experience inside your home. First, we pull a fiber optic connection directly to your home and connect it to a BVC Broadband provided Optical Network Unit (ONU).

Question 3

What can I expect on the day of the BVC Broadband fiber installation?

Accepted Answer

On the day your installation is scheduled, our dispatcher will give you a confirmation call before the installer arrives. When our Installation Specialist arrives, he or she will ask you where you want the equipment placed and will be ready to offer advice about positioning the devices to optimize your signal throughout the home or business. If possible, plan to have all your devices in their permanent locations prior to the arrival of the installer. Clear other items out of the areas where you think the Installation Specialist might be working. Your feedback is welcomed and appreciated in order to provide you a successful installation.

Our Installation Specialist will do all of the work. He or she will run fiber from an outside equipment box directly to or into your home or business. If previously installed, the Installation Specialist will try to use existing Ethernet and phone wires in the walls at your location whenever possible. It is not necessary to wire your home or business for Ethernet. However, if your location is already wired with Ethernet cables, the best Ethernet cable to use for gigabit service is Cat5e and or Cat6a.

If you plan to use the BVC Broadband wireless access BVC, your technician will work with you to figure out a location where you can get reliable coverage throughout the house or office area. The installer may need to install a network cable to join that location to your BVC Broadband Optical Network Unit (ONU).

Question 4

What types of cables will be used for BVC Broadband?

Accepted Answer

CAT5e and Cat6 Ethernet cables best support BVC Broadband Gigabit speeds.

Question 5

Why would I want BVC Broadband 1 Gbps service in my home?

Accepted Answer

Fiber-to-the-home is the most advanced, state-of-the-art Internet technology out there. Here are some key benefits to consider:

Browse the web with instant page changes, photo sharing, shopping and more with no buffering.
An amazingly fast, richer multi-player gaming experience.
Stream multiple movies simultaneously on devices throughout your home.
Home security technology, such as always-on video cameras, utilizes the benefits of fiber’s large upstream capacity.
Imagine a future with everything from virtual doctor apBVCments, remote access to the classroom, and even live participation in public events, right from your living room.

Question 6

Why would I want BVC Broadband 1 Gbps service in my business?

Accepted Answer

Download and upload huge files in a flash
Video conferencing
Real-time security cameras
Best experience for multiple employees
Perfect for data-hungry applications
E-commerce
Increased productivity and more!

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Beaver Valley Cable Company is a family owned and operated business serving our community since 1980.

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